Start with Clear Information: 32
Start with Clear Information: 32

File a Platform Abuse Report

1. Making an Abuse Report

  • 1.1. If you find unsuitable material on our website, please notify us through the contact form.
  • Contact email: [email protected]
  • 1.2. This channel is available for information about abusive behaviour or material that may breach our policies.
  • 1.3. Please include specific, accurate details so that we can assess the matter properly.
  • Sending a report confirms your acceptance of our privacy terms.

2. Who May Submit a Report

  • 2.1. A person affected by abuse or who has observed suspected misconduct may submit a report.
  • 2.1.1. The person reporting must be aged 18 or over.
  • 2.1.2. Information supplied must be honest and based on facts.
  • 2.1.3. The reporting form must be used in accordance with applicable Australian law and other local requirements.
  • 2.2. We accept no responsibility for reports that are knowingly false or harmful.

3. How Reports Are Reviewed

  • 3.1. Each abuse report will be assessed carefully.
  • 3.2. Where a report is substantiated, we may take suitable action.

4. Conduct Not Allowed When Reporting

  • 4.1. The reporting form must not be used to cause harm or for an improper purpose.
  • 4.1.1. False, deceptive, or materially misleading submissions are prohibited.
  • 4.1.2. The reporting channel must not be used to harass another person.
  • 4.1.3. Automated submissions, including bot-generated reports, are not permitted.
  • 4.1.4. Any attempt to interfere with or manipulate the review process may be investigated.
  • 4.1.5. Reports must not be used to circulate false information.
  • 4.1.6. Deliberately hindering an investigation is forbidden.
  • 4.1.7. Threats or intimidating conduct through the system are prohibited.
  • 4.1.8. Reporting-related unlawful conduct may be referred to the relevant authorities.
  • 4.1.9. Circumventing the reporting requirements is not allowed.
  • 4.1.10. Misuse of this reporting facility will be treated seriously.

5. Reports and Intellectual Property

  • 5.1. Providing content in a report does not transfer ownership of that content.
  • 5.2. Filing a report does not grant rights in materials belonging to the website.
  • 5.3. Reports may be used only to assess and investigate the matter raised.
  • 5.4. Third parties must not reproduce, edit, or modify submitted reports.

6. Limits on Liability for Reports

  • 6.1. By submitting a report, you remain responsible for its contents.
  • 6.2. We exclude liability for consequences arising from a submitted report where permitted by law.
  • 6.3. You accept the risks of any loss connected with your report or its submission.
  • 6.4. We are not liable for damage resulting from information provided through the reporting process.
  • 6.5. We are not responsible for technical failures affecting the reporting system.

7. Processing and Record-Keeping

  • 7.1. Use of the reporting channel means you agree that we may contact you for clarification.
  • 7.2. We handle reports confidentially while they are being reviewed, subject to legal obligations.
  • 7.3. You should retain your own record of any report submitted.

8. Guidance and External Resources

  • 8.1. Our guidance materials contain further information about reporting abuse.
  • 8.2. A link to an external website does not mean that we endorse it.
  • 8.3. Consider external information carefully before relying on or using it.

9. Terms Applying to Reports

  • 9.1. We may revise reporting arrangements when operationally necessary.
  • 9.2. Changes to these terms may take effect without advance notice.
  • 9.3. Submitting a report indicates that you accept these terms.
  • 9.4. Verbal arrangements do not create binding obligations.
  • 9.5. If one provision is invalid, the remaining provisions continue to apply.
  • 9.6. If a court finds a term unenforceable, that term will be removed or limited as required, while the other terms remain effective as the court interprets them.
  • 9.7. These terms permit operation through third-party service providers that may assign their rights; users may not assign their own rights and remain responsible for their obligations.